- Free shipping on orders of $50 or more
- Secure payment
- 30 days after order is marked as delivered
Quick facts
- Category
- Hair care
- SKU
- cjsvm_eczanecom_8680512630258
- Barcode
- 8680512630258
Description
Bioxcin Forte Intense Hair Loss Care Kit Package Contents: 1 Bioxcin Keratin Complex 500 mg 60 Tablets 1 Bioxcin Forte Intense Hair Loss Herbal Shampoo 300 ml 1 Bioxcin Forte Intense Hair Loss Herbal Serum 50 ml All orders over 2000 TL are sent with "FREE SHIPPING". We also offer the "Store Delivery" method from our store in Çukurambar for our customers in Ankara to pick up their orders free of charge. Delivery Process Your products will be shipped to you within 1-3 business days, depending on the product type and quantity you selected during the ordering process. Orders are shipped to your address with Sendeo Cargo, HepsiJet, Yurtiçi Cargo, and Aras Cargo with the advantage of paid or free shipping. In addition to this shipping method, we also have a delivery method available from our store in Çukurambar, Ankara. You can pick up your package after being notified by our customer service upon store pickup. This delivery method is only valid in Ankara. What You Need to Know About the Shipping Process: For any problems that may occur after your products have been shipped, the fastest solution is to contact the cargo company. However, in such cases, we will do our best to expedite the solution for your satisfaction. If the cargo company cannot find you at the address you provided in your order, your products will be returned to the cargo branch in your region. If you do not collect your products from the branch within 3 days, the products will be returned to our company. Returned cargo will be reshipped, with a second shipping fee charged. You must inspect your cargo for damage upon receipt, and if damage has occurred due to delivery, you must file a damage report. Delivery cannot be made to remote areas where vehicle delivery is not possible and to areas that are inaccessible for security reasons, such as military bases and military housing. If these conditions apply to your address, you should request a different address for your products. Otherwise, you will be responsible for any delays and disruptions. Order and Return ProcessesYou can pay for orders placed on our website by both credit card and money transfer. For credit card transactions, installment options are not available for cosmetics and food supplements, as per BRSA regulations. Throughout the site, your card information is protected by advanced technologies, ensuring secure payment transactions. Transactions made on the site are encrypted with Comodo SSL 2048-bit technology, protecting against external interference. Furthermore, any information you share on the site is carefully protected under the Personal Data Protection Law (KVKK). Return PolicyYou can return an order placed on our website within 14 days of delivery. Used and damaged products, single-use items, and products that deteriorate rapidly or are likely to expire cannot be returned. Return ProceduresTo complete a return, simply contact Customer Relations via fax, email, support request, WhatsApp, or phone and specify your return request. Customers who are e-invoice users are required to issue a return invoice. If this right is exercised, the original invoice and a copy of the cargo delivery report confirming that the product delivered to a third party or the BUYER was sent to the SELLER are required to be returned. The product price will be refunded to the BUYER within 10 days of receipt of these documents. If the original invoice is not returned, VAT and any other legal obligations will not be refunded. The shipping costs for the product returned due to the right of withdrawal will be covered by the BUYER. If the product complies with the Return Conditions stated above and is deemed suitable for return, and the return is approved, the refund for your order will be transferred to your credit card or bank account, depending on your payment method, within 10 days. Depending on your bank, it may take a few days for the refund to appear on your credit card or bank account. The specified return process depends solely on the bank where your account is held, and we do not have any rights or authority regarding this process. If it is determined that your request does not comply with the Return Conditions and therefore no return approval is given, the product you sent with a return request will be re-sent to your address registered on our website within 10 days, with a cash payment.
Shipping & Delivery
Shipping Policy
Thank you for choosing to shop with Cosmetics Jet. Below are the terms and conditions outlining our Shipping Policy.
Domestic Shipping Policy
Please note that there may be delays beyond our control, such as customs or postal issues. If there is a delay in processing your order, you will be contacted by email. Please be aware that orders placed on weekends or holidays will not be shipped out.
Shipping Costs
- For orders under $50, the shipping charge is $9.99
- Shipping is free for orders of $50 or more
Handling Time + Transit Time, and Order Cut-of Time
We prepare your order in 3-5 business days, and delivery takes 3-6 business days after it ships.
Order cut-off time: 14:00 (GMT-06:00) Central Time (US & Canada)
Our Delivery Partners
We use USPS/ UPA, DHL, OSM to deliver the product
International Shipping
We only ship to United States.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Damages
Cosmetics Jet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Item Never Received
Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the product's status.
Change Of Address:
You can change your delivery address if your order hasn’t been dispatched yet by reaching out to the customer service team at info@cosmeticsjet.com. Please be aware that we are unable to guarantee changes to the delivery address once the item has been delivered because we are not obligated to do so.
Do you have any Questions?
E-Mail: info@cosmeticsjet.com
Address: Cosmo USA LLC, 206 Pegasus Ave Unit J, Northvale, NJ 07647, USA
cosmeticsjet.com currently ships to United States only. Shipping charges is a flat rate for all states.
Returns & Refunds
You can request a return within 30 days after your order is marked as delivered in the tracking page. Before sending anything back, email info@cosmeticsjet.com with your order number, the items you want to return and the reason. Our Customer Care Team reviews the request and sends you the return instructions.
Unopened, unused items sealed in their original packaging can be returned, and so can items damaged in transit. We do not offer exchanges, only returns.
For change-of-mind returns, you arrange and pay for a tracked return shipment. We do not send a label for these returns, and we do not deduct anything from your refund. If the item is wrong, damaged or faulty, we pay for return shipping. Once we receive the item, your refund process begins.
Full details are in our Refund Policy.
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